Below are the tasks assigned to each user during the user test.
1. Create a Page
The Task
You have been tasked to create a new page for the site. Go to the UX test folder on the desktop and create the page from the create page document in the folder.
An image (also within the folder) needs to be added as the Featured/Intro Image
Check the page once complete
Results
| Participant | Time (Seconds) | Errors | Assists | Critical Incidents |
|---|---|---|---|---|
| 1 | 192 | 1 | 0 | 0 |
| 2 | 301 | 2 | 2 | 0 |
| 3 | 439 | 1 | 4 | 0 |
| 4 | 505 | 0 | 4 | 1 |
| 5 | 399 | 1 | 5 | 0 |
| Mean Average | 367 | 1 | 3 | 0 |
2. Create a User
The Task
You need to create an account for Joe Bloggs with the simplest permissions using the following credentials
Name: Joe Bloggs
Password: password
Email: [email protected]
Results
| Participant | Time (Seconds) | Errors | Assists | Critical Incidents |
|---|---|---|---|---|
| 1 | 173 | 0 | 1 | 0 |
| 2 | 98 | 0 | 0 | 0 |
| 3 | 147 | 1 | 1 | 0 |
| 4 | 80 | 0 | 0 | 0 |
| 5 | 108 | 0 | 1 | 0 |
| Mean Average | 121 | 0 | 1 | 0 |
3. Modify the Home Page
The Task
The home page needs to be updated with new content. Go to the UX folder and update the front page with the new content.
Check the page once complete
Results
| Participant | Time (Seconds) | Errors | Assists | Critical Incidents |
|---|---|---|---|---|
| 1 | 175 | 1 | 0 | 0 |
| 2 | 209 | 1 | 2 | 0 |
| 3 | 224 | 0 | 2 | 1 |
| 4 | 105 | 0 | 1 | 0 |
| 5 | 203 | 0 | 1 | 0 |
| Mean Average | 183 | 0 | 1 | 0 |
4. Change a Template
The Task
You’ve been tasked with updating the style of the website. Go to the UX folder and upload the theme/template to the respective CMS and ensure that all
Check the page once complete
Results
| Participant | Time (Seconds) | Errors | Assists | Critical Incidents |
|---|---|---|---|---|
| 1 | 259 | 5 | 2 | 0 |
| 2 | 395 | 3 | 4 | 0 |
| 3* | n/a | n/a | n/a | n/a |
| 4 | 238 | 2 | 3 | 0 |
| 5 | 362 | 1 | 5 | 0 |
| Mean Average | 313 | 3 | 4 | 0 |
* User requested not to complete task
5. Add Contact Form Plugin
The Task
A contact form is required to be added to every page on the site add the contact form plugin within the UX folder and set up a contact form to be added to the website footer.
Check the page once complete
Results
| Participant | Time (Seconds) | Errors | Assists | Critical Incidents |
|---|---|---|---|---|
| 1 | 157 | 1 | 5 | 0 |
| 2 | 90 | 4 | 3 | 0 |
| 3* | n/a | n/a | n/a | n/a |
| 4 | 77 | 2 | 2 | 0 |
| 5* | n/a | n/a | n/a | n/a |
| Mean Average | 108 | 2 | 3 | 0 |
* Users requested not to complete task
6. Modify Menu
The Task
The page that has been created is required to be placed onto the main menu
Results
| Participant | Time (Seconds) | Errors | Assists | Critical Incidents |
|---|---|---|---|---|
| 1 | 86 | 1 | 0 | 0 |
| 2 | 169 | 1 | 1 | 0 |
| 3 | 206 | 0 | 3 | 0 |
| 4 | 172 | 0 | 1 | 0 |
| 5 | 209 | 2 | 3 | 0 |
| Mean Average | 168 | 1 | 2 | 0 |